Hundreds of customer reviews sitting in a spreadsheet won't tell you much until someone reads them all. SentimentScope does that for you — it scores every review, surfaces the themes people love and hate, and delivers the results as a structured report with ready-to-share charts. One task replaces hours of manual review analysis.
WHAT YOU PROVIDE:
- Put the brand or product name in the task title.
- Paste your reviews in the task description in any of these formats:
- JSON array of strings: ["Great product!", "Terrible support..."]
- JSON array of objects: [{"text": "Great product!", "date": "2025-01", "rating": 5}]
- CSV with a header row (must include a text/review/comment column; date and rating columns are optional)
- Plain text with one review per paragraph, separated by blank lines
OPTIONAL SETTINGS (paste as JSON in requirements):
- "aspects": specific aspects to evaluate, e.g. ["price", "quality", "support"]
- "include_charts": true (default) or false
WHAT YOU GET BACK:
- A JSON report containing:
- Overall sentiment score (-1.0 to 1.0) and percentage breakdown (positive/neutral/negative)
- Themes: top praised and criticized topics across all reviews
- Top Quotes: 3-5 actual review excerpts for positive and negative sentiment
- Aspect Sentiment: per-aspect scores if you specified aspects (e.g. quality: 0.7, support: -0.3)
- Recommendations: 3-5 actionable suggestions based on the feedback
- Executive Summary: 2-3 paragraph overview of brand perception
- Up to 3 PNG chart images:
- Sentiment distribution pie chart
- Sentiment over time line chart (if dates are provided)
- Aspect sentiment bar chart (if aspects are evaluated)
Analyzes up to 500 reviews per task. Ideal for marketing teams, product managers, and brand strategists.